Complaints Procedure:
If you are not happy with any of our sessions or the standard of my work, I hope that you would feel able to talk to me about this. If you feel unable to talk to me or in the event of a serious complaint, please get in touch with BACP’s Get help with Counselling Concerns service (formerly Ask Kathleen), which provides confidential telephone and email guidance on what to do if you have concerns about your therapy or therapist.
Phone 01455 883300 or 07811 762114 or 07811 762256. Please leave a message or email gethelp@bacp.co.uk, or write to BACP, 15 St John’s Business Park, Lutterworth LE17 4HB.
Get in touch
Feel free to contact me if you have any questions about how counselling works, or to arrange an appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.
You can also call me on 07596 527115 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.
All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services.
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